Accepting only 'exceptional images', whilst, to me, is obviously unsustainable for a stock site starting off, it is typical of that we need to be offering a slightly different service to the rest of the industry. Since i've started, we've had relatively high approval rates, which I think we can afford to do while we continue to build our libraries up. Sales are increasing constantly and if we continue this way we might achieve sales comparative to a site like Dreamstime. To do better than this, though, somewhere along the line, we'll have to do something differently.
I was just looking,. if you go into upload images, there is a rejections tab on the end of the right hand side. You do have to click 1 image at a time to get the rejection reasonYes, and they are not sorted in any way, or at least I can't discover it, *sigh*, thanks any way, SY
Welcome sshaw75! I hope it will pan out better than the others. (That will take a little time though ;))
Has anybody encountered upload errors this week? The hardware upgrades should just about be carried out by now.
Has anybody encountered upload errors this week? The hardware upgrades should just about be carried out by now.
I talked with the techies this morning about it. They seem to think they know what the problem is, and are hopefully going to fix it today.
In theory, uploading smaller batches will work. That would also explain why its only the heavier uploaders complaining about it.
Will keep you posted on this.
I thought I will be mad but this is so ridiculous that I can not even get mad. 4 out of 5 my SS bestsellers (fifth was accepted earlier) were rejected, 2 out of 5 IS bestsellers (the rest was accepoted earlier) etc. This is ok, you can have their own view, I understand. And I do not produce outstanding images. I understand rejection for composition, stockability, custom, even DOF and color. But "out of focus", "lens flare on the right", ISO noise for photos accepted by all other stocks are beyond my understanding. Did I get all possible rejection reason or you have some more? My favorite cristmas image was accepted although. It does not sell anywhere but who cares ;D
For clarification: I'm not complaining and not asking for double check. This tread sounded too good for me to be true and here we are.
We reject similarities in your uploads, if you upload 2 or more images that are similar. We do not, and cannot, reject images just because they are similar to what we already have. We reject similarities so that your portfolio will be as diverse and interesting as possible for customers, i do not believe this would affect your overall sales.
DNF,Josh, I'm sorry you feel that way and you also feel that our post is not following the general courtesy regulations. We never meant to be mean or whatever but on the other hand it is because of this forum that you contacted us telling us we would get full co-orporation when rejoining Crestock. We also feel that there were several promises not being kept by CS and simply pointed them out on the forum where it all started. So please let's quit on talking about what is right and what is wrong since we will simply start to throw mud at each other which has never been our intention.
I'm more than a little disappointed to see you quoting emails that I send to you on an open forum. Please understand the ramifications before doing this. It also gives me little incentive to reply to your frequent emails, either. Just because this industry is based on the internet, i don't believe that means we should forget our professionalism or basic courtesy. I would encourage you to pass on your further complaints to Crestock Help desk.
I did reply your emails, yesterday. And, also assigned a specific inspector to inspect your images, giving that inspector special instructions. We have gone very far out of our way to please.Thank you very much. Please accept our appologies concerning your feeling and please do understand ours when we did not get any of our mails answered asking you what was wrong. If we feel that we do not get heard we try to open up the conversations where it all started, right here.
Crestock has THE most professional team of inspectors. I know because most other sites employ network technicians or people with very little experience at all. Crestock inspectors are a mixture of some of our best contributors and professional full-time inspectors either with a background with Getty or trained by one of the highest selling photographers in the world. One of the inspectors that rejected one of your submissions has over 25 years experience in commercial photography, I believe that inspector when they say an image is out of focus.Again apologies that you feel that way. We hear the phrase 25 or so many years experience more often from crap photographers or see photographers that make a living out of modelportfolios and bridal photography that is really bad. So years of experience is not always a source of being good. I hope you also believe that EVEN an Inspector with years of experience or other proof that he is a good inspector IS always able to make mistakes. We are all human after all.
If you submitted these images to one of the larger agencies, SS or IStock, today, most would be rejected.Please do not make this into a contest since this one you loose. Every last mentioned image is on our portfolio on ShutterStock. On Istock there is only one of them that has been refused. The first one mentioned here is our second best selling photo at IS.
Crestock is back online, and seemingly without a hitch.
All the best in the new year,
Josh
The Crestock Team
Love the "by-step" submission process, but I find it rather slow when I want to change individual keywords for uploaded images when they're automatically read via the IPTC info. I have to click on each and every one of the images and check them (to remove keywords, adjurn them and such). It is a pain in the ass that if the image has IPTC data, it gets transferred to stage 3 directly.Well then you should get your data correct before upload I guess. I think it is a great asset for people who do upload with IPTC data to simply pass this step instead of having to acknowledge a step that obviously is unnecessary. On the other hand an option to kick files back one step would not be that miserable ;-)
So I miss an option to kick some images back to stage 2 or an option to edit them all-in-one on stage 3. Other than that the site looks awesome, nice design, intuitive solutions and I hope it will get at least the sales I'm not getting at the "last of the class" BSP and Fotolia.