DNF,
I'm more than a little disappointed to see you quoting emails that I send to you on an open forum. Please understand the ramifications before doing this. It also gives me little incentive to reply to your frequent emails, either. Just because this industry is based on the internet, i don't believe that means we should forget our professionalism or basic courtesy. I would encourage you to pass on your further complaints to Crestock Help desk.
Josh, I'm sorry you feel that way and you also feel that our post is not following the general courtesy regulations. We never meant to be mean or whatever but on the other hand it is because of this forum that you contacted us telling us we would get full co-orporation when rejoining Crestock. We also feel that there were several promises not being kept by CS and simply pointed them out on the forum where it all started. So please let's quit on talking about what is right and what is wrong since we will simply start to throw mud at each other which has never been our intention.
I did reply your emails, yesterday. And, also assigned a specific inspector to inspect your images, giving that inspector special instructions. We have gone very far out of our way to please.
Thank you very much. Please accept our appologies concerning your feeling and please do understand ours when we did not get any of our mails answered asking you what was wrong. If we feel that we do not get heard we try to open up the conversations where it all started, right here.
You also know that we even tried to help you by explaining what exactly went wrong at the programming site
by infroming you of programm failures. We did not got those answered also.
Crestock has THE most professional team of inspectors. I know because most other sites employ network technicians or people with very little experience at all. Crestock inspectors are a mixture of some of our best contributors and professional full-time inspectors either with a background with Getty or trained by one of the highest selling photographers in the world. One of the inspectors that rejected one of your submissions has over 25 years experience in commercial photography, I believe that inspector when they say an image is out of focus.
Again apologies that you feel that way. We hear the phrase 25 or so many years experience more often from crap photographers or see photographers that make a living out of modelportfolios and bridal photography that is really bad. So years of experience is not always a source of being good. I hope you also believe that EVEN an Inspector with years of experience or other proof that he is a good inspector IS
always able to make mistakes. We are all human after all.
If you submitted these images to one of the larger agencies, SS or IStock, today, most would be rejected.
Please do not make this into a contest since this one you loose. Every last mentioned image is on our portfolio on ShutterStock. On Istock there is only one of them that has been refused. The first one mentioned here is our second best selling photo at IS.
Maybe if we submitted them today they would but like said, they are already in our pf's so no way of proofing and no use to get into this any further.
We hope you understand that we also feel bad about promises not being kept and mails not being answered.
let's hope things are settled now. Like said we wish to keep an open mind and an open conversation possible. That conversation started here where you made some statements on how CS had changed. I think it is only fair to also point out the stuff that might be a little off. You were thankful for the help you got here from others that helped solving the upload issues. We only knew that CS had hired new contributors very recently so I think that our thinking about the latest rejections were very plausible. We thought this might also help to retain an open feel towards all. Never meant any harm and do not feel that any harm has been done either.
Shake hands or depart? What do you think?
We feel like staying for a while
HoHoHo to all.Frenk
