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Elnur:
The first 100% crop does seem very soft to me - eyelashes, in particular. Where is the focus on the photo?

josh_crestock:
DNF,

I'm more than a little disappointed to see you quoting emails that I send to you on an open forum. Please understand the ramifications before doing this. It also gives me little incentive to reply to your frequent emails, either. Just because this industry is based on the internet, i don't believe that means we should forget our professionalism or basic courtesy. I would encourage you to pass on your further complaints to Crestock Helpdesk.

I did reply your emails, yesterday. And, also assigned a specific inspector to inspect your images, giving that inspector special instructions. We have gone very far out of our way to please.

Crestock has THE most professional team of inspectors. I know because most other sites employ network technicians or people with very little experience at all. Crestock inspectors are a mixture of some of our best contributors and professional full-time inspectors either with a background with Getty or trained by one of the highest selling photographers in the world. One of the inspectors that rejected one of your submissions has over 25 years experience in commercial photography, I believe that inspector when they say an image is out of focus.

If you submitted these images to one of the larger agencies, SS or IStock, today, most would be rejected.

@khz:

We don't have that link for gaining a second opnion. It could be an ok idea, but i think it would get used by everyone that ever gets a rejection.

We reject similarities in your uploads, if you upload 2 or more images that are similar.   We do not, and cannot, reject images just because they are similar to what we already have. We reject similarities so that your portfolio will be as diverse and interesting as possible for customers, i do not believe this would affect your overall sales.

I am in holiday mode now, though the rest of the Crestock staff should still be around over christmas. If you need further help, please direct it to the Crestock Forum, or helpdesk@crestock.com

Forgiss:

--- Цитата: josh_crestock от Декабря 15, 2007, 07:00:47 pm ---We reject similarities in your uploads, if you upload 2 or more images that are similar.   We do not, and cannot, reject images just because they are similar to what we already have. We reject similarities so that your portfolio will be as diverse and interesting as possible for customers, i do not believe this would affect your overall sales.

--- Конец цитаты ---

Josh,

I read this response, and I am a bit baffled...

Exactly what is your process for deciding which two of 5 images are the ones you clients might need? How do you figure out which images will fit the design best? I personally would love to know, because then we would all just shoot those images. I am not sure how removing choice is adding diversity...



josh_crestock:
The inspectors are instructed not to use the similarity rejection reason, except in some cases where its necessary. If, for example, some happy photographer goes to the Grand Canyon and takes 400 pictures from one viewpoints, then uploads them all to Crestock, then we can take a few of the good ones and reject the rest. No customer wants to see 400 similar pictures in one search result from the same photographer.

Extreme example, perhaps, but this has happened a lot in the past.

If your worried about studio model shots getting rejected for similarities, that shouldn't happen. We let the customer differentiate between good pictures. Unless you're uploading duplicates.

I've just reminded all the inspectors about how to use the similarity rejection on our forum for inspectors, there should be not too much confusion about this.

dolgachov:
i must admit there's lot of major GOOD chenges in reviewing on Crestock now and i feel Josh is really setting things up more and more professional and business way. for last two months i feel completely satisfied with the way crestock reviews me, speed crestock reviews me and especially the way crestock sells me.

if it will continue this way we'll see crestock getting much higher in "stocksites ranking table" wich makes me feel good. i'm in touch with the team from very beginning and despite all problems we had with reviewing i always kept talking i love these people.

so Sean and Frenk, i think you'll be happy with Crestock sooner or later. maybe it will need some private negotiations (please don't publish personal mails here or elsewhere, friends), but at the end of day it will all be ok.

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